A breast cancer surgeon had to “scrub out mid-surgery” to call a UnitedHealthcare representative because the insurance giant questioned whether the procedure she was in the middle of performing was really necessary.
Dr. Elisabeth Potter posted her story to Instagram this week, and the post has gotten more than 221,000 likes.
Still wearing her scrub cap, Dr. Potter began her video saying, “It’s 2025, and navigating insurance has somehow just gotten worse.”
Your logic is true, but what you’re forgetting is that they already have a number to beat, and it’s $0.
Technically the number is person’s insurance premium over expected natural lifespan. But that number is still going to be lower than medical expenses. Might as well be $0.