For the largest health insurer in the US, AI’s error rate is like a feature, not a bug.

  • Ulvain@sh.itjust.works
    link
    fedilink
    arrow-up
    25
    ·
    1 year ago

    It’s a very advanced algorithm.

    Step 1: would we cover this? No: all good. Yes: consult AI.

    Step 2: is the AI recommending we cover this? No: all good. Yes: reconfigure AI and go to step 2.

  • Ech@lemm.ee
    link
    fedilink
    English
    arrow-up
    19
    ·
    1 year ago

    “error” suggests it’s not the intended result.

    • ArtVandelay@lemmy.world
      link
      fedilink
      English
      arrow-up
      2
      ·
      1 year ago

      I thought the same thing, like “damn who uses a model with a 10% accuracy on its training data?”

  • iHUNTcriminals@lemm.ee
    link
    fedilink
    arrow-up
    8
    ·
    edit-2
    1 year ago

    Anyone company using AI for actual business, without a disclaimer, is daf.

    The money made them believe it’s ready to go live.

    These are the people giving AI a bad name.

  • SeaJ@lemm.ee
    link
    fedilink
    arrow-up
    8
    ·
    1 year ago

    Unfortunately UnitedHealth is big enough that they will pay less than they made.

  • gullible@kbin.social
    link
    fedilink
    arrow-up
    7
    ·
    1 year ago

    This feels like a recurrence of the dumbassery of yesterdecade with the excitement over algorithms. AI simply is not ready for these sorts of applications. That it was put in charge of anything with any degree of gravity is already a massive failure.