Now that http://wearecocoon.co.uk is officially out of business (subpages are still working) did anybody try to get a refund in the App Store?
Edit
I just opened a fraud case with Apple support: http://reportaproblem.apple.com/
It would be nice if Steve could Open Source the app and let someone take over or fork it
I’d say that would be the most fair outcome at this point.
It’s unfortunate. Bean had great promise. I’m still trying to decide on my permanent replacement.
Took a look at Avelon, and even bought lifetime. Had to refund it, because dev isn’t reacting since 4 month 😂
Currently I am using voyager, which is okay-ish. There is also arctic which is a native App for a change.
Yeah, I bounce between Thunder, Arctic, and Voyager. At some point I just need to pick one.
At one point, I ended up picking two: mlem and bean. This duo would complement each other, because there’s no such thing as a perfect app. Nowadays, I’m still testing Thunder and Voyager to see which one ends up being better for me.
As I was testing many other apps, I started writing a list of features I care about and which apps have them. As far as mlem is concerned, it has only one blind spot: editing tools. If you remember markdown, it’s not really a problem.
Thunder is made with flutter. When I realized it, it went straight to the bin.
I prefer native over react native over flutter. But to be honest: they all do look alike in many cases. Not much setting them apart (design-wise) 😅.
Yeah, Flutter aside I like that Thunder has a different look and feel to it than the others. I don’t know. I’m having a weirdly hard time deciding, and will probably keep bouncing between the three. Bean was the easy choice for me for awhile.
Luckily only grabbed a lifetime in the TestFlight.
I am quite relaxed: 35 bucks for a lifetime update of an App is still quite cheap and I spent more for worse 😅
That they allegedly sold 1.000+ licenses without communicating their downfall is what lead me to involve Apple Support for a complaint.
Will be interesting to see how it goes. Keep us posted!
I suppose such complaints are more hefty If more people raise them: http://reportaproblem.apple.com/
Wow I had no idea there was that many.
Thanks. I reported it too. I have written off the money, but the principle remains. Scammers will keep scamming and should be squashed.
I would not call them scammers… heck, their whole business went down the drain.
Generally I would agree, and give them the benefit of the doubt, but it smells too fishy. A lot of goodwill was pumped up during testflight, but went dead very soon after money got involved, almost a full 180 and with barely a word afterwards. For all intents and purposes they still took the money and ran
I opened a fraud report too detailing as best as I could in 1000 characters (maximum limit of the complaint text box) how this scam went down, but I don’t think anything will come of it. Apple just said “thanks, we’ll check it, but won’t reply”
How easy this scam was pulled off pisses me off the most, not the 30 bucks I wasted. A dev can build hype with promises, release a half-cooked app, get people to buy it with some sale tactics, and then disappear.
You logically give devs time to work on the stuff, so by the time you start getting worried of being scammed, the refund window is out.
I’m ranting more about Apple here than the bean devs. You often see other storefronts step up in similar situations to do right by their users.
I’ve been using Arctic for a few months now, and it’s very impressive.
I would chill and not call it a scam per se. I believe the two devs tried to built a honest business and something went sideways.
It is not as if about 1500 subscriptions buy you a yacht and a sunset in a southern country.
