My first request was around June. My second request, followed by an addition support ticket was at the end of July. In both these situations, I’ve been left without any response - no "hi"s, no re-assurances, nothing.
Unfortunately, I am not from the EU region, neither do I live in one, but given how this also affects the citizens of countries under EU, how should I proceed further? Is there a webpage online, where I can just file them? Or is it only possible through the local DPA/court?
Email is hard. Its possible it never made it to their inbox. Honestly I would send a follow up from two other email accounts on distinct domains before jumping to conclusions
Yes. Email is also pretty thoroughly broken after years of spam and corruption by Microsoft and Gmail. It was never a reliable system and is even less so today. It’s a good idea to try again and use different systems if you have some.