I haven't used TurboTax recently, but I just received a check from my state's government saying that they've settled with Intuit over charging customers tax return services that should have been free.
This angers me greatly at how scummy TurboTax and Intuit have become over the years. For alternatives, I've been using FreeTaxUSA but I'm sure there are others that people can recommend.
Obligatory non-American comment on “Americans pay to do taxes? to a private business? wtf?”.
I wish things get simpler for you guys. Where I live, it’s simply visiting a website once a year and click through the web forms that already have everything filled in. And it’s free.