They certainly have. I’ve complained to NYT several times over their full page BP greenwashing ads, citing misinformation. I don’t suppose it helps, but it’s nice to at least push. I even emailed back and forth with a real person over it, so I got that going for me which is nice.
I’m not looking to put real names out here for someone at NYT customer service just doing their job, but you can reach a real person through “contact us” in the app settings. NYT is a legit company with real customer service, but it probably only works if you’re a paid subscriber. I find it cathartic to complain to companies about stuff.
They certainly have. I’ve complained to NYT several times over their full page BP greenwashing ads, citing misinformation. I don’t suppose it helps, but it’s nice to at least push. I even emailed back and forth with a real person over it, so I got that going for me which is nice.
What’s their name? I’ll send them this article.
I’m not looking to put real names out here for someone at NYT customer service just doing their job, but you can reach a real person through “contact us” in the app settings. NYT is a legit company with real customer service, but it probably only works if you’re a paid subscriber. I find it cathartic to complain to companies about stuff.