I opened Spotify this morning to be greeted by a modal popup with a “sponsored recommendation”.
Why am I seeing ads if I’m already paying for the premium plan!? 😑
I opened Spotify this morning to be greeted by a modal popup with a “sponsored recommendation”.
Why am I seeing ads if I’m already paying for the premium plan!? 😑
I just cancelled Spotify and switched to Tidal a few months ago exactly because of shenanigans like this. I was getting popups to look at recommended eBooks that I had to buy.
That was it for me and I cancelled immediately. Between the ads and the countless bugs and issues I had while using their app, glad I made the change. Been a premium member with Spotify for almost 10 years.
I did the same, but it was because my card expired and instead of updating the details and having my premium plan continue as usual, they slyly took the opportunity and upgraded me to the duo plan which cost a few quid extra without my consent.
Since I never asked for this and because cards expire all the time, I decided not to take this punishment/con and decided to take my money elsewhere. Tidal has been great outside of voice assistant compatibility
To Spotify’s credit, when I cancelled, I forgot and did it 2 days after it renewed and asked customer service for a refund. They did it no questions asked
In a similar boat but switched to Apple Music. I tried Tidal for a couple of months but it seemed like they are more interested in promoting Beyoncé and other friends of the owner than to help me discover music I love.
Made that switch two years ago, still absolutely love Tidal. Wish it had a WearOS app but I’ll take hot with the higher quality sound and no-bullshit app