I’m not looking to put real names out here for someone at NYT customer service just doing their job, but you can reach a real person through “contact us” in the app settings. NYT is a legit company with real customer service, but it probably only works if you’re a paid subscriber. I find it cathartic to complain to companies about stuff.
I’m not looking to put real names out here for someone at NYT customer service just doing their job, but you can reach a real person through “contact us” in the app settings. NYT is a legit company with real customer service, but it probably only works if you’re a paid subscriber. I find it cathartic to complain to companies about stuff.