Following News, I made a change to the “no trolling” rule in Politics and World (rule 4 for Politics, 5 for World)
“Similarly, if you see posts along these lines, do not engage. Report them, block them, and live a happier life than they do. We see too many slapfights that boil down to “Mom! He’s bugging me!” and “I’m not touching you!” Going forward, slapfights will result in removed comments and temp bans to cool off.”
That is simply not true. Initially the replies to him were not antagonistic - he started taking that tone when the community asked him about the disparity between his professed beliefs and what he was posting and asking why he was supposedly voting third party. He then ran the table on the mods by engaging in a constant stream of spammy, low effort comments and you all did nothing. And the more you did nothing, the more frustrated and angry everyone became about him.
The mods should at least be able to recognize your hand in how UM played out, instead of blaming it only on the users engaging in “slap fights”. The mods chose to moderate per post/comment instead of also considering an account’s overall pattern of behavior.
The rules - as written - seem to indicate a level of judgement and assessment that has not been taking place, and user frustration is evident as many of us see how a pattern of behavior of trolling was allowed to continue for much too long because the user in question almost never went too far in any individual message but was quite clearly outside the rules when looked at as a whole.
I admire your stance on not doing a fast-and-loose approach to bans to protect individual voices, but your job as mods also involves protecting these communities from intentional and purposeful bad actors