• erusuoyera@sh.itjust.works
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    9 days ago

    “Ask for your patience and understanding at this difficult time” sounds a lot like “we will be using this as an excuse to deny all claims until further notice.”

    • EmpathicVagrant@lemmy.world
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      8 days ago

      Yeah all the people they deny asked for patience and understanding when asking for support from a company that allegedly provides healthcare, and just look what that got the would-be patients.