Because they couldn’t. He bought the bag before they automatically tracked all purchasers with a unique ID on the bags they sell. The CEO of PD actively called the tip line.
Because they couldn’t. He bought the bag before they automatically tracked all purchasers with a unique ID on the bags they sell. The CEO of PD actively called the tip line.
I don’t have a peak bag, but I do have osprey and chrome, which honor lifetime guarantees. Their (not old) bags have codes inside that are used in case of repair/replacement.
Osprey is fantastic. It seems like a lot of people in the hiking community scoff at them, either for being too expensive or not ultralight, but it’s really hard to beat their promise to fix any bag, no questions asked. I have the Atmos AG 65L, and it’s great. It literally has everything I think I could possibly want in a bag I have to live out of for a week.