All the McD*nalds in my area have been upgraded with order kiosks. Regardless of all the controversy around self-checkout, and minimum wage, and automation taking our jobs, I personally love them. I can take my sweet time composing my order, I can see the full selection (such as it is), I can see pictures and prices clearly without having to strain my eyes to read 12pt font on the tableau, and I don’t have to shout at the cashier to be understood or struggle to hear back. I really believe this is the right way forward.
My only complaint so far has been that the order kiosks only accept card. There is actually a way to pay by cash that the machine never lets you know about - you have to press “cancel” on the keypad when it asks to insert card, and then the screen gives you an order number to give to the human cashier (each store still has one register open) so you can pay in cash. So I still have to wait on line, but at least my order selection is locked in, I can have exact change ready, and there isn’t usually a line anyway anymore.
I know all yall Europeans are proud about your nearly total transition to cashless economy or whatever, and you like to boast how not a single euro banknote has graced the inside of your wallet in months. However I personally like cash, and I genuinely believe that a cash payment system is a necessary element of a liberal democracy and secure society. So at least understand my pleasant surprise when I saw these reverse-ATM cashboxes at this restaurant. They work and were being actively used too! (It spat out my dollar coins though, those bastards!) I hope they find their way into more places.
This is going to sound like corporate shilling but the mcdonalds app is even better, it's like your own personal ordering tablet that doesn't have other people's germs on it and you can even pre order and check in so they start preparing your food before you enter the building.
The rewards points are really generous too…
This is from a UK pov
Oh yeah, the app is probably even more convenient, especially with the pre-checkin, and the hygiene too, but there is no way I'm using that tracking bundle 😂. When I was born, nobody was counting how many burgers I was eating, and I'm not going to allow that to change. It's a shame too because they hide all the actually good deals in the app, the ones that make eating there actually affordable, so I find myself not even going to eat there anymore. I feel like a rube paying the full price. Probably better for me in the long run anyway.
Is that because you're worried about costs of health insurance if they figure out what you're eating? 😂
Luckily we free health care