The confusingly-worded policy seemingly implied WeTransfer would train AI models on user files.

WeTransfer was forced to respond this week after changes to its terms of service (TOS) triggered major backlash from users who believed the new language granted the service access to users’ files to train AI.

“We don’t use machine learning or any form of AI to process content shared via WeTransfer, nor do we sell content or data to any third parties,” a WeTransfer spokesperson told BBC News on Tuesday.

WeTransfer clarified this after users noticed recent changes to its TOS page, which initially said the following policy would go into effect in August (via Wayback Machine on July 14, 2025).