• Shardikprime@lemmy.world
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      1 year ago

      I can’t imagine how it must be to tiptoe conversations as if you were walking around eggshells just to avoid the other party to feel bad about any imaginary perceived slight

    • Hamartiogonic@sopuli.xyz
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      1 year ago

      Having worked in tech support, I can say that listening skills are crucial. Sure, being tech savvy is important too, but first you need to listen and maybe even calm the other person down a bit before you can start working on the actual problem. I wonder if medical doctors are like that as well…