I haven't used TurboTax recently, but I just received a check from my state's government saying that they've settled with Intuit over charging customers tax return services that should have been free.
This angers me greatly at how scummy TurboTax and Intuit have become over the years. For alternatives, I've been using FreeTaxUSA but I'm sure there are others that people can recommend.
My only gripe with it after trying it this year is that it makes you go through the first few steps of filing for state, without iniially asking you if you were planning on paying the fee for state filing.