Hi guys I bought a Cooler Master CK721 only to find it drops out on Linux when using the 2.4ghz wireless mode. I’ve logged a support ticket anything else I can do to resolve?
same issue here: https://www.reddit.com/r/coolermaster/comments/vldvfr/connectivity_and_typing_issues_with_ck721/
output of lsusb: (why does it say its a mouse?)
Bus 003 Device 012: ID 2516:01c3 Cooler Master Co., Ltd. Cooler Master Keyboard Dongle
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 0
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 32
idVendor 0x2516 Cooler Master Co., Ltd.
idProduct 0x01c3
bcdDevice 1.26
iManufacturer 1 COOLER MASTER
iProduct 2 Cooler Master Keyboard Dongle
iSerial 0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 0x0094
bNumInterfaces 5
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 98mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 3 Human Interface Device
bInterfaceSubClass 1 Boot Interface Subclass
bInterfaceProtocol 1 Keyboard
iInterface 0
HID Device Descriptor:
bLength 9
bDescriptorType 33
bcdHID 1.11
bCountryCode 0 Not supported
bNumDescriptors 1
bDescriptorType 34 Report
wDescriptorLength 75
Report Descriptors:
** UNAVAILABLE **
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0020 1x 32 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 3 Human Interface Device
bInterfaceSubClass 1 Boot Interface Subclass
bInterfaceProtocol 2 Mouse
iInterface 0
HID Device Descriptor:
bLength 9
bDescriptorType 33
bcdHID 1.11
bCountryCode 0 Not supported
bNumDescriptors 1
bDescriptorType 34 Report
wDescriptorLength 67
Report Descriptors:
** UNAVAILABLE **
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x82 EP 2 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0020 1x 32 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 2
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 3 Human Interface Device
bInterfaceSubClass 0
bInterfaceProtocol 0
iInterface 0
HID Device Descriptor:
bLength 9
bDescriptorType 33
bcdHID 1.11
bCountryCode 0 Not supported
bNumDescriptors 1
bDescriptorType 34 Report
wDescriptorLength 58
Report Descriptors:
** UNAVAILABLE **
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0020 1x 32 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 3
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 3 Human Interface Device
bInterfaceSubClass 0
bInterfaceProtocol 0
iInterface 0
HID Device Descriptor:
bLength 9
bDescriptorType 33
bcdHID 1.11
bCountryCode 0 Not supported
bNumDescriptors 1
bDescriptorType 34 Report
wDescriptorLength 54
Report Descriptors:
** UNAVAILABLE **
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x84 EP 4 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0020 1x 32 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x04 EP 4 OUT
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0020 1x 32 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 4
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 3 Human Interface Device
bInterfaceSubClass 0
bInterfaceProtocol 0
iInterface 0
HID Device Descriptor:
bLength 9
bDescriptorType 33
bcdHID 1.11
bCountryCode 0 Not supported
bNumDescriptors 1
bDescriptorType 34 Report
wDescriptorLength 130
Report Descriptors:
** UNAVAILABLE **
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x85 EP 5 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0020 1x 32 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x05 EP 5 OUT
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0020 1x 32 bytes
bInterval 1
Device Status: 0x0001
Self Powered
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Just posting to say I think this is resolved found an unreleased firmware update on coolermaster website which seems to fix connectivity. Anyone with a similar issue I recommend disabling usb autosuspend as a troubleshooting step