• nexussapphire@lemm.ee
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    9 months ago

    I hear it didn’t go well in the German government, something about the cost of training and skyrocketing tech support calls for basic tasks.

    • arthur@lemmy.zip
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      9 months ago

      That sounds like a bad transition plan. For sure there’s some lessons to learn from that experience.

      • ulterno@lemmy.kde.social
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        9 months ago

        One of them main reasons for that, I think, is how the average non-tech computer user perceives UI/UX, when they have been exposed to only a single type of interface for most of their lives (most probably Windows).

        And even though they tend to pick up different UIs in mobile phones fairly quickly, that seems to not be the case for computers.

        Back that up with earlier versions of middle-school computers studies in being mostly like:

        • How to print a file in Microsoft Word?
        • How to copy a file to USB drive? (with the implicit - using Explorer on Windows XP)
          And you have most of the population thinking that’s the only way to do it. That was the case with me until I learned programming.
          • ulterno@lemmy.kde.social
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            9 months ago

            Well, of course one can’t expect someone with 0 exposure to similar stuff in their learnable period to be able to pick up those things. Just one of the limitations of the human brain.
            On the other hand, people who tend to be more imaginative would probably be able to do better in that regard.

    • WasPentalive@lemmy.one
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      9 months ago

      The Germans also fell prey to Microsoft telling them that they would give them all the free copies of Windows they might need and build a new facility providing a ton of jobs in their area if they would abandon the Linux thing.

      The city in question also built their own distro based on an older version of an existing distro rather than going from off the shelf.