The phrase in the title is a common trope that comes up when VPN services are discussed. While this statement is technically correct, it can be misleading, as it implies that all providers handle law enforcement requests and prepare for worst case scenarios similarly, so their conduct cannot be a differentiating factor when you evaluate them.
They did have a server seized (physically) in 2015: https://lemmy.dbzer0.com/post/6754830
Though apparently there were no logs.
Interestingly though, that forum post was now deleted from AirVPN site. Strange…
Hmm, TIL, thanks.