The result: more than half a million UniSuper fund members had no access to their accounts for about a week, The Guardian reported last week. UniSuper had a backup account with another cloud provider, and service was restored May 2.

This sound reaaally bad for Google. Sure it makes sense to have a backup, but needing that lifeline because Google failed at the one job they had - ouch!
Btw. the rest of the article is interesting, too.