• Carighan Maconar@lemmy.world
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      5 months ago

      To me there’s a huge difference between being angry at a company and its leadership, and taking out the anger on the workers that are probably just as angry at their own management. It’s like someone yelling at a level 1 phone support, as if that magically makes them able to help you, which is usually something they would be fired for even if they had the system access to fix the problem. They’re paid to handle standard questions with a standard answer catalogue and nothing more.

      You’re not making life for the management difficult by repeatedly asking for a GDPR readout. Just for the workers who are already being paid fuck all to do shitty work in too long hours.