I would have expected them to ask me to message them, in order to resolve the issue of not having access to my old email. Instead, they assume that I still have access to it, by simply contacting my email provider!
If I could do that, I wouldn’t have lost access to it through would I?
“please contact your email provider”
Good luck - a lot of Discord users use freemail accounts (Yahoo, Gmail, Hotmail, etc) where it’s practically impossible to contact the provider or recover a lost account.