Leaked Email: CBP Tells Airports Its New Facial Recognition Target is 75% of Passengers Leaving the US
www.404media.co
An internal airport email obtained by 404 Media shows CBP is changing how it measures its goals for biometric boarding when people fly out of the U.S.

Summary

  • Customs and Border Protection (CBP) is increasing its target for scanning passengers with facial recognition as they leave the U.S. from 40% to 75%.

  • The new goal will be implemented at the end of this month.

  • CBP is changing its metric for measuring progress from the percentage of flights that have at least one biometrically processed traveler, to the percentage of passengers who are biometrically processed.

  • CBP says that the change in metric is more accurate and provides a more complete picture of how robust biometric exit processing is on a national level.

  • The Congress-mandated goal of CBP is to have 97% or greater biometric exit compliance.

  • Airlines are increasingly using facial recognition systems to confirm travelers when boarding aircraft.

  • Passengers who do not want to participate in facial recognition can opt out, but they may be asked to present travel documents or other proof of identification, and in some case, fingerprints.

  • CBP says that it will only store facial images for no more than two weeks and that it will share entry and exit data for law enforcement.

The article also mentions a case where a privacy attorney was told by airline staff that she had to participate in facial recognition, even though she had a right to opt out. This suggests that there may be some confusion among airline staff about the rules surrounding facial recognition.

Interesting Passages

A June 2017 CBP document explains its “Biometric Exit Process” for passengers: “All travelers are required to submit to CBP inspection upon exit. Facial images will be matched and then stored for no more than two weeks in secure data systems managed by the U.S. Department of Homeland Security in order to further evaluate the technology, ensure its accuracy, and for auditing purposes. In lieu of facial images, travelers may be asked to present travel documents or other proof of identification, and in some cases provide fingerprints.” That document adds that it could share traveler exit and entry data with other government agencies “if the situation warrants, for law enforcement purposes.”

It seems likely CBP will meet its goal for biometrically-processing 75 percent of passengers. In 2021 I obtained a cache of documents related to the airline JetBlue’s piloting of facial recognition systems. Already back then, JetBlue said it had seen more than 90 percent of customers participate in biometric boarding when it was available.