If I'm honest, I don't disagree.
I would love for Steam to have **actual competition. Which is difficult, sure, but you could run a slightly less feature-rich store, take less of a cut, and pass the reduction fully on to consumers and you'd be an easy choice for many gamers.
But that's not what Epic is after. They tried to go hard after the sellers, figuring that if they can corner enough fo the market with exclusives the buyers will have to come. But they underestimated that even their nigh-infinite coffers struggle to keep up with the raw amount of games releasing, and also the unpredictability of the indie market where you can't really know what to buy as an exclusive.
Nevermind that buying one is a good way to make it forgotten.
So yeah, fully agreed. Compared to Epic, I vastly prefer Steam's 30% cut. As the consumer I pay the same anyways, and Steam offers lots of stuff for it like forums, a client that boots before the heat death of the universe, in-house streaming, library sharing, cloud sync that sometimes works.
It’s infuriating to me that only Steam and EA’s stores have gifting built in. Most of my games budget goes to buying small-squad multiplayer games like Deep Rock Galactic and Sea of Thieves for people.
Sure you can buy a key anywhere but I love seeing at a glance that an acquaintance has a particular DLC or game to surprise them rather than asking them first. And then there’s a small chance they thank you for the key and pass it on to someone else instead of just telling you they don’t like game, while Steam has a handy decline button.